Returns and refunds

Products

We accept returns within 7 days of delivery, provided that the item is unused, unworn, and returned in its original packaging and condition. Proof of purchase is required.

Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we cannot be responsible for items lost or damaged during return shipping.

Services

Refunds for services are considered on a case-by-case basis, taking into account the service provided and the circumstances. If you have a concern regarding a service, please contact us so we can discuss the matter and work toward a resolution.

Customized & Personalized Items

Customized, personalized, or made-to-order items are non-refundable and cannot be returned, unless the item arrives damaged or there is an error on our part.

Refunds

Once an eligible return is received and inspected, we will notify you regarding the approval or denial of your refund. Approved refunds will be issued to the original method of payment.