Frequently Asked Questions

About Our Products

Q: What kind of products do you make?
A: We specialize in quality handmade items, including leather goods and faux leather women accessories wristlets, bags etc. Every item is crafted with care using selective materials.

Q: Are your products truly handmade?
A: Yes! Every piece is made by hand in small batches and one-of- a-kind. We take pride in the uniqueness and character that comes with handcrafted work.

Q: Will my item look exactly like the one in the photo?
A: The items in the purchase picture is the same item you will receive. Most of the items are one-of-a-kind and if it is not items will be listed in the small batch quantities.

Ordering & Shipping

Q: How can I place an order?
A: Simply browse our shop, add items to your cart, and check out securely through our website. You’ll receive a confirmation email after placing your order.

Q: How long will it take to receive my order?
A: Processing times vary but usually take 3–5 business days. Shipping times depend on your location. You’ll receive tracking info once your order ships.

Returns & Exchanges

Q: What is your return policy?
A: Because our products are handmade, all purchases are generally final. However, if there’s an issue with your order, please contact us within 3 days and we’ll do our best to help.